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Sales, this time it’s personal

When your sales proposal is turned down, is it you or your product / service that is being rejected? In this Vlog, Grant explains that when you’re selling, you need to think in terms of the ‘sales experience’.

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Lock Up Your Data

For years, companies have surreptitiously taken our data and used it to market to us, or sold it to others, so they could promote to us. GDPR changes all that. In this Vlog, Grant explains how GDPR changes the data collection model for your business.

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The New Anonymous Customer

As more potential customers go on line to research for products or services, they are more reluctant to reveal to companies who they are. In this Vlog, Grant explains the challenges.

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Competition ain’t what it used to be

You may not have thought that Harley Davidson’s main competitor was a living room extension, but it is. In this VLOG, Grant Leboff explains that today, companies that you should class as competitors isn’t as obvious as it appears.

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Emotion

Antonio Damasio, the leading professor in neuroscience, once said, “Human beings are feeling machines that think. We’re not thinking machines that feel.” While people are worrying about what makes their proposition unique, what they fail to think about is actually the emotional proposition they have for the customer.