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Social Media Is Not A Platform

I meet company directors all the time who tell me they don’t understand social media. They don’t currently use Facebook, LinkedIn, Twitter etc., and wouldn’t know where to start. I always want to use my father’s quote, “have you seen all the idiots on Facebook?”

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In Sales & Marketing We Must Ban The Word ‘Need’

We live in a world where consumers have been empowered. Buyers, in most of the purchases they make, have an abundance of choice and a plethora of information. Consumers are no longer restricted. In the main, when buying, people are not reactive to simply responding to the telemarketing call or direct mail they receive. Rather, the customer journey starts with them utilising networks on and offline and using search engines.

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Why ‘Cognitive Economy’ Matters To Your Business

Many organisations primarily focus on ‘what’ they do and provide for their customers. The best companies will often strive to continually improve the products and services they deliver. Yet, the simple truth is that, in today’s digital web enabled world, there is very little that a company can introduce that won’t be copied immediately by competitors, if it is deemed to be an intelligent development in attracting or retaining customers.

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Be Aware – The Internet Is Under Threat!

the vibrancy that the internet delivers is now under threat. Until now, the owners of the pipes through which the information travels, when we use the internet, have not been allowed to discriminate between the information that they deliver. So, companies such as Verizon, Comcast and AT&T in the USA or BT, Virgin Media and Sky in the UK, have to give equal priority to a big business, media company or individual blogger.

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For What Purpose Are You Using Social Media?

Businesses’ use of social media reminds me a little of the beginnings of the mobile phone. While embraced as exciting by a few people, at the beginning, many found the idea of a mobile phone abhorrent. “Why would I want people to be able to contact me everywhere I go?” was a usual retort I often heard. Of course, over time usage grew and now most people would find it hard to live without their mobile phone.

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Marketing Today – Its About People, NOT Products Or Services

Today, we live in a world where products are ubiquitous. With the speed of communication, and transparency of the web, even the most innovative businesses have a very small window of opportunity to have a true USP. For example, Samsung introduced the world to its Galaxy Tab tablet device a mere five months after the iPad was first released.