Appealing to the heart

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In negotiation, when your client gets to ask “Can you do it cheaper?” how do you respond? In this lesson, Media and Presentation coach Michael Dodd shares how the great negotiation experts prepare for it

Video length: 2:56

Great Answers to Tough Questions at Work

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About Michael Dodd

Michael Dodd helps clients give great answers to tough questions.

He is an international speaker and one-time broadcast journalist who enables professionals to get their message across – face-to-face – through the news media and across the web. He’s had speaking engagements on six continents.

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