About this video
One of the really important things, so underutilised by salespeople is; testimonials. In this lesson, author and sales expert, Phil M Jones explains why people need them, how to get them and how to deal with a one star rating!
Video length: 7:17
About Phil Jones
Phil Jones is an award-winning international speaker, author, and trainer, who has worked in over 20 countries across five continents. He is consistently recognised as an authority of sales psychology and negotiation. He worked in highly successful sales management roles with Debenhams, DFS Furniture Group and the English Premier League, before launching his own company in 2008; Philmjones Ltd.
More from Phil Jones
Networking for success
One of the really important aspects in business relationships and selling today is networking. In this lesson, Phil Jones describes the importance of networking and how one goes about doing it well.
The importance of maintaining confidence when selling
Sales people don’t become masters of their craft overnight. In this lesson, author and sales expert, Phil M Jones suggests ways in which salespeople can build their confidence.
Why knowing your numbers helps measure success
There are many KPIs by which you could judge your sales successes, but which ones matter most? In this lesson, author and sales expert Phil M Jones describes some of the most important ones, and why.
How do you define your target market?
When you are defining your market, you need to start building a prospect list. In this lesson, author and sales expert Phil M Jones explains his FRIENDS acronym to do just that.
What makes a good sales person?
Why are people like Martin Luther King, Alex Ferguson and Oprah Winfrey all considered sales people? In this lesson, author and sales expert, Phil Jones, explains why.
Quite often, the difference between people who are good and those who are great is that those who are great know exactly what to say, when to say and how to make it count. In this lesson, author and sales expert, Phil M Jones shares some examples.
Value and Price
How do you deal with price objections? In this lesson, author and sales expert, Phil M Jones explains that value is only a perception away.
Making things easy to buy
How many times have you lost a sale even when customers have indicated their intention to buy? In this lesson, Phil M Jones sets out how important it is to make it easy to buy - with examples of where we all go wrong.
Becoming the expert
What makes an expert? How does one become an expert and why can’t you be one too? In this lesson, Phil M Jones explains how people can achieve that goal.
Developing Strategic Alliances
One of the most underutilised strategies in business is developing partnerships and alliances with others. In this lesson, Phil M Jones explains the importance of alliances and what they can do for you.