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The importance of testimonials

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About this video

One of the really important things, so underutilised by salespeople is; testimonials. In this lesson, author and sales expert, Phil M Jones explains why people need them, how to get them and how to deal with a one star rating!

Video length: 7:17

Exactly What to Say

The Magic Words for Influence and Impact

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About Phil Jones

Phil Jones is an award-winning international speaker, author, and trainer, who has worked in over 20 countries across five continents. He is consistently recognised as an authority of sales psychology and negotiation. He worked in highly successful sales management roles with Debenhams, DFS Furniture Group and the English Premier League, before launching his own company in 2008; Philmjones Ltd.

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