About this video
How many times have you lost a sale even when customers have indicated their intention to buy? In this lesson, Phil M Jones sets out how important it is to make it easy to buy – with everyday examples of where we all go wrong.
Video length: 4:20
About Phil Jones
Phil Jones is an award-winning international speaker, author, and trainer, who has worked in over 20 countries across five continents. He is consistently recognised as an authority of sales psychology and negotiation. He worked in highly successful sales management roles with Debenhams, DFS Furniture Group and the English Premier League, before launching his own company in 2008; Philmjones Ltd.
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