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How do you future proof an on-line store?

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Knowing what will come next in technology or the web is an impossible task. In this lesson, Grant Leboff asks Internet psychologist Graham Jones, how a successful e-commerce site can stay ahead of the game.

Video length: 4:09

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What Works in Online Shopping and How Your Business can use Consumer Psychology to Succeed

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About Graham Jones

Graham helps businesses gain extra profits from the Internet by using psychological strategies to increase sales, boost reputation and enhance visibility. He works as a consultant to SMEs and is also a keynote speaker at conferences.

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