View Post

Competition ain’t what it used to be

You may not have thought that Harley Davidson’s main competitor was a living room extension, but it is. In this VLOG, Grant Leboff explains that today, companies that you should class as competitors isn’t as obvious as it appears.

View Post

The Digital Mindset

If we all needed an MBA to use Facebook, it wouldn’t have 2 billion users. In this vlog, Grant explains that getting to grips with digital is not about understanding technology, it’s about having a new way of thinking.

View Post

Effective Market Segmentation

Not all people in the same demographic group are the same. You can’t go to a data broker and ask for managing directors who drive the same car, because that kind of segmentation doesn’t exist…

View Post

Your CRM is rubbish

Grant questions why you enter information you have gleaned about your customers, such as their birthday, children or favourite sports team on your CRM