How can I grow my business?

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All companies want to retain their customers and grow their customer base, so how can they use 'insight' to help them on that journey?

In this lesson; Susannah Schofield, author of ‘Mind the Gap’, explains that the clues are found in the looking at the right data and feedback, not necessarily, the loudest voice in the room.

Video length: 5:24

Mind The Gap

Creating Your Successful Business Strategy

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About Susannah

Susannah is the leading industry expert in Strategic selling through fact based business modelling. Her speciality is delivering growth through real time business insight. Her expertise in these fields led to the commissioning of her published book, ‘Mind the Gap – creating successful business strategy’.
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