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Maximise customer relationship

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Does your CRM dictate who your best customers are? In this lesson, Andy Hanselman, author of ‘Think In 3D’, discusses why turnover isn’t the only measure of a successful trading relationship with your customers.

Video length: 5:01

Think in 3D!

The 7 Characteristics Of Dramatically And Demonstrably Different Businesses.

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About Andy Hanselman

Andy Hanselman has spent over 25 years researching, working with, learning from, and speaking about successful businesses, their leaders and their people.

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