Many companies consider themselves outward-focusing, but are they best-placed to even do that?” In this lesson, customer service and experience strategist, Adrian Swinscoe, discusses the link between organization structure and the customer experience
Personality types – adjusting your style…
Different answers resonate with different people in different ways. In this lesson, the last of this series, Media and Presentation coach Michael Dodd shares some insights into personality types who could expect short that go straight to the point answers, or prefer more technical answers, etc…
The importance of effective teams
To remain consistently successful, every high performing organization ideally needs a team that works effectively together. In this lesson, Brian MacNeice, an expert on driving improvements in performance focus and culture in high performing organisations discusses the insights that he gleaned into teamwork from looking at the organisations he studied.
Being Eros in a Logos world
C-Suite are mainly motivated from a Logos point of view. In this lesson, Thomas Barta, a C-suite marketing consultant to many Fortune 500 CEOs, sets out the challenges for marketing leaders who are more naturally Eros, in a Logos world
Resilience in high performing organisations
You may be resilient as a person, but is your organisation resilient? In this lesson, Brian MacNeice, an expert on driving improvements in performance focus and culture in high performing organisations, defines what it is to be a resilient organisation.
Building a performance culture
Research had shown that neither bosses of marketers nor teams of marketers say marketers are great performance managers. Most of them say, “You know, we get away with stuff” In this lesson, Thomas Barta, a C-suite marketing consultant to many Fortune 500 CEOs, explains why both failure and success needs to be recognised.
Top Tips on negotiating in business
Negotiating expert Simon Hazeldine joins Sticky Marketing TV to reveal the best strategies and tactics to obtain your desired outcome in any negotiation.
Bare Knuckle Negotiating
Negotiating expert Simon Hazeldine joins Sticky Marketing TV to reveal the best strategies and tactics to obtain your desired outcome in any negotiation.
