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What Customer Service Means For Your Business

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Sticky Marketing TV invites Adrian Swinscoe onto the metaphorical sofa. The author of 'Rare Business: How Building Better Relationships with Your People and Your Customers Can Deliver Sustainable Growth' explores some of the ideals behind great customer service and why it is so important in a business environment driven by reputation.

Video length: 17:35

Rare Business

How Building Better Relationships with Your people and Your Customers Can Deliver Sustainable Growth

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About Adrian Swinscoe

Adrian has enjoyed a varied career in the UK and overseas, working in and with a number of large corporate institutions such as Shell, FT, and The Economist Group to consulting to hundreds of entrepreneurial businesses and SMEs, helping them improve their profitability and growth through customer centric strategies.

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