Quite often, the difference between people who are good and those who are great is that those who are great know exactly what to say, when to say and how to make it count. In this lesson, author and sales expert, Phil M Jones shares some examples.
The next 12 months
Do you know what you are going to do over the next 12 months that will make you move forward and progress? In this lesson, Team builder and author, Pete Wilkinson, sets out where you should start.
Value and Price
How do you deal with price objections? In this lesson, author and sales expert, Phil M Jones explains that value is only a perception away.
Key strength development
We are often told that we need to work on our weaknesses. In this lesson, Team builder and author, Pete Wilkinson, explains why, if you’re really rubbish at something, you shouldn’t spending a lot of time and money becoming average. There are other options…
Turning Employees into fans
In research, there is an 85% correlation between the way your customers feel about your brand and the way that your employees do. In this lesson, business consultant Shaun Smith, explains that if you really want to create advocates among your customers, you have to create advocates among your employees.
Relationship building
How important is it to build a relationship with the people around you? In this lesson, Pete Wilkinson, explains why the quality of your team, and your relationship with that team, is absolutely essential.
The importance of culture
To be a purpose driven organization, you need a company culture that lives and breaths your purpose. In this fascinating lesson, business consultant and author Shaun Smith, explains that it is the company culture that sustains you in the future. Here he gives some insightful examples of companies that are world famous for the way they live their culture.
Personal Organisation
We all keep diaries and track our appointments, but is that really ‘personal organisation’? Pete Wilkinson, explains how personal organisation is more than just keeping a diary – it’s about improving the level of structure around yourself, so you get more out of your time.
Innovation
Every company knows it has to innovate to survive. In this lesson, business consultant and author Shaun Smith, gives some insightful examples of innovation from miniscule to ‘out of this world’
Leadership and strategic thinking
When you think of strategic thinking, people mainly think of leading others, rather than themselves. In this lesson, Team builder and author, Pete Wilkinson, explains why ‘self leadership’ is so important.
