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Feedback

We all need feedback, be it good or bad, whether we want it or not. In this lesson, International trainer, coach and author, Steve Head, explains how it works.

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Drayton Bird on creativity and where it originates

You have your marketing plan and you understand your competitive advantage, but from where does the creativity originate? In this lesson, advertising legend, Drayton Bird, reflects on some of the creative lessons he has learned in his career…

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Customer experience

Successful companies, today, are starting to make their customers ‘part of the story’. In this lesson, business consultant and author Shaun Smith, gives some insightful examples.

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Infectious Communication

What is ‘Infectious Communication’ and why is it so relevant to your business? In this lesson, business consultant Shaun Smith, explains what it is and how it can work for you.

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Expecting the best v self-handicapping

Do you know what ‘self handicapping’ is? In this lesson, International trainer, coach and author, Steve Head, describes the importance of only expecting the best and not discounting your efforts before you even begin.

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Drayton Bird on websites and keeping on message

About this video Everyone has a website but how do you use it? In this lesson, advertising legend, Drayton Bird, explores some secrets of websites and keeping on message. Video length: 11:42 Video Transcript Grant Leboff: Drayton, obviously in the digital world now websites have become really, really important. What’s your view on getting a website right? Drayton Bird: I …

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What’s the role of leadership

What’s the role of leadership? In this lesson, business consultant and author Shaun Smith, explains how leaders make sure that they create a purpose-driven organization.